Freedom of Information

The Freedom of Information Act 2000, which came into force on 1 January 2005 , means that anyone, anywhere can ask for any corporate information we hold.

All you have to do is submit your request in writing, by letter or e-mail, stating clearly what information you want. We provide a dedicated Freedom of Information e-mail address: call.centre@cskills.org
and also an online enquiry form. Both of these will be routed to the Information Officer.

Responding to Requests

Once we receive your request, we will reply, in writing, within 20 working days. If we need clarification or there is likely to be any delay in providing the information we will contact you.

In our reply, we will confirm whether or not we hold the information, and either provide you with the information requested or explain why it is not being provided.

We may charge a fee before supplying the information you request. If so, we'll write to you giving details of the amount you must pay before we disclose the information.